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ApexEngineer (“ApexEngineer,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
 

ApexEngineer operates from Calgary, Alberta, Canada. Our handling of personal information may be subject to Alberta’s Personal Information Protection Act (PIPA) and, where applicable, Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
 

This Privacy Policy explains what information we may collect, why we collect it, how we use it, and the choices available to you.
 

Information We Collect:
 

Depending on how you interact with ApexEngineer, we may collect information such as:

• Name

• Email address

• Telephone number, if voluntarily provided

• LinkedIn profile or other professional profile links

• Resume, cover letter, or other career documents

• Education and employment history

• Skills, qualifications, projects, certifications, and professional experience

• Target jobs, employers, industries, or career preferences

• Information submitted through questionnaires, intake forms, contact forms, or email

• Communications between you and ApexEngineer

• Purchase and transaction information

• Website usage and technical information that may be collected through cookies, analytics tools, or similar technologies
   

Please avoid submitting information that is unnecessary for the service, such as your Social Insurance Number, banking credentials, government identification numbers, medical information, passwords, or other highly sensitive information.
 

How We Use Your Information:
 

We may use personal information to:

• Provide resume writing and career-development services

• Review, edit, format, or rewrite career documents

• Personalize services based on your experience and target roles

• Deliver purchased digital products

• Respond to inquiries and customer-support requests

• Process and administer purchases

• Send materials or communications you specifically requested

• Maintain appropriate business and transaction records

• Improve our products, services, and website

• Prevent fraud, misuse, or security incidents

• Comply with applicable legal and regulatory requirements
   

We limit our collection, use, and disclosure of personal information to purposes that are reasonable and appropriate in the circumstances.
 

AI-Assisted Tools:

ApexEngineer may use artificial-intelligence-assisted software and other third-party technology as part of its workflow.
 

For example, AI-assisted tools may be used to help organize information, develop drafts, improve wording, analyze job descriptions, or assist with document editing.

Where personal information is processed using a third-party service, that information may be processed or stored by the applicable service provider according to its own infrastructure, contractual terms, and privacy practices.
 

ApexEngineer remains responsible for using reasonable safeguards and limiting the information provided to service providers to what is reasonably necessary for the relevant purpose.

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Service Providers:
 

We may use third-party service providers to operate our business, including providers for:

• Website hosting

• Payment processing

• Email delivery and marketing

• Forms and customer communications

• Cloud storage

• Analytics

• AI-assisted software

• Business administration
   

These providers may process personal information on our behalf where reasonably necessary to provide their services.
 

Some service providers may operate or store information outside Alberta or Canada. As a result, personal information processed outside Canada may be subject to the laws and lawful access requirements of the jurisdiction in which it is processed.
 

Payment Information:
 

Payments may be processed by third-party payment processors.

ApexEngineer does not intentionally collect or store complete credit-card numbers unless specifically stated otherwise. Payment information is handled according to the practices and policies of the applicable payment provider.
 

Email Communications

If you request a free resource, purchase a product, or otherwise consent to receive communications from ApexEngineer, we may send you emails relating to that request or, where permitted, other ApexEngineer products, services, or career resources.
 

Transactional or service-related communications may still be sent where necessary to complete a purchase or provide a requested service.
 

Cookies and Analytics:
 

The ApexEngineer website may use cookies and similar technologies for functionality, analytics, security, and, where applicable, marketing.

Third-party services integrated into the website may also use cookies or similar technologies subject to their respective policies.

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Retention:
 

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required for legitimate business, tax, accounting, dispute-resolution, or legal purposes.
 

For resume-writing services, working copies of client career documents may generally be deleted within 90 days after completion of the service, unless a longer retention period is reasonably required or requested by the client.

Certain transaction and business records may be retained for longer where required or appropriate.
 

Access, Correction and Deletion Requests:

You may contact ApexEngineer to request access to or correction of personal information we hold about you, subject to applicable law.

You may also request deletion of personal information. Certain information may need to be retained where reasonably necessary or legally required.
 

Requests can be sent to:

info@apexengineer.ca
 

We may take reasonable steps to verify your identity before responding to a request.
 

Security:

ApexEngineer uses reasonable administrative and technical measures intended to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no online system, email service, cloud platform, or electronic storage method can be guaranteed to be completely secure.
 

Privacy Questions and Complaints:

Questions, requests, or complaints concerning this Privacy Policy or ApexEngineer’s handling of personal information may be directed to:

info@apexengineer.ca

 

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our services, technology, business practices, or legal obligations.